---
title: "Support, without sending your journal. — Journal"
description: "Describe the behavior and protect the words that caused it."
canonical: https://journal.significanthobbies.com/support/
product: "Journal"
status: "Internal TestFlight only. No public invite or App Store listing."
last_updated: 2026-08-28
---

# Support, without sending your journal.

Describe the behavior and protect the words that caused it.

## Send useful context

Use TestFlight's Send Beta Feedback action. Name the screen, date, morning or evening mode, account state, sync state, and action that failed. Replace private entry text with a neutral example.

## Protect the archive first

Do not clear writing, replace an import, or delete the app as a troubleshooting step unless you already have an export you can open. A failed sync should not stop local writing.

## Current availability

Journal is available only to internal TestFlight testers. There is no public invitation, App Store listing, paid support plan, or guaranteed response time. Public work remains tracked in the GitHub repository.

## Wellbeing boundary

Support can help with the software and its data controls. Journal does not provide therapy, diagnosis, crisis support, or medical advice.

## Product boundaries

- Entries have no public visibility or publishing route
- No streak, point, mood score, diagnosis, therapy, or AI interpretation
- Account sync is optional and does not replace the local archive
- No public TestFlight invitation or App Store release
- Current source targets iPhone; an iPad release is not claimed

Canonical HTML: https://journal.significanthobbies.com/support/